To help get you started, Asterisk supplies live web classes, online training courses, and even an Asterisk Definitive Guide manual from O’Reilly Press. Supported by Digium, the software is completely free and open source. Packed with the standard PBX features including an interactive voice response menu, automatic call distribution, conference calling, and the usual voicemail, Asterisk makes it possible to turn any computer into a communications server. As the leading open source telephony platform and a massive feature lists that only continues to grow every year, the Asterisk tool kit is utilized by not only a mass amount of setups around the world, many of the providers on our list have either started with or are based fully off of the Asterisk engine.
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Because these platforms are open source, all of the source coding is available for free online and can be custom-tailored for each specific scenario.Īsterisk is essentially the grand-daddy of all open-source VoIP and PBX solutions and continues to operate as the gold standard. With the right team of developers and IT, any business can develop and tailor their own in house PBX software, or even Unified Communications suite.
However, with differences in use cases, industries, team sizes, required features or security, it can be almost impossible to dot every “i” and cross every “t.”įor those specific cases where a cookie-cutter service just won’t fill in the gaps, businesses can turn to an open-source platform, and yes there are open source PBX software solutions available. Of course, providers do their best to tailor services and packages to truly fit the needs of each business on a case-by-case basis. While adopting an existing Hosted PBX service from one of the top hosted PBX providers will certainly get the job done for the vast majority of businesses, from small to enterprise-level, the shoe is not necessarily one size fits all.
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